A VoIP soft-phone is software that runs on a device such as a PC or laptop.
The software enables VoIP calls to be made using the devices’ integrated microphone and speakers, or an attached microphone and headset.
The device would need to be connected to the internet and also to a VoIP service provider, a VoIP PBX system or hosted VoIP PBX service.
VoIP soft-phone software can also be installed on smart-phones and tablets as an “app”.
This enables VoIP calls to be made over smart-phone WiFi connections thereby bypassing relatively expensive mobile call charges, particularly when roaming in another country.
Get in touch with us if you have a specific requirement or if you wish to discuss how your business could make better and more cost-effective use of its existing telecommunications and internet infrastructure and services.