Straight-Talking VoIP Solutions and Services

Premitel are an established telecoms & internet solutions & service provider operating primarily in Edinburgh, the Lothians & Scottish Borders.
The Premitel VoIP Phone Service is a digital voice service that was offered initially to our local customer base with great success.
We are now pleased to offer the same high-quality, low-cost digital voice service to homes and businesses across the UK.
Our digital voice service is ideal for home users who have switched to internet-only broadband services such as fibre-to-the-premises or STARLINK.
Our service enables customers to keep their existing landline phone number and continue to use existing devices such as phones and alarm equipment.

The Premitel VoIP Phone Service runs on the global NetSapiens platform which serves more than 3 million users in over 50 countries.
Unlike most other digital voice services, the Premitel VoIP Phone Service is charged per line, rather than per user.
A digital voice line is similar to an analogue or ISDN line and is equivalent to the number of concurrent calls that can be made or received.
A residential customer would typically require only one line.
For most businesses the number of lines required is usually significantly less than the number of users.
This makes the Premitel VoIP Phone Service a very cost-effective business phone system.

Our entry level Bronze tariff is priced at only £5 plus vat, per month, per line and includes 200 minutes of UK landline and mobile calls each month.
There is no contract for the Premitel VoIP Phone Service. Your commitment is to the end of the current billing month.
Connecting to the Premitel VoIP Phone Service is an informal process where you get in touch by email or phone to discuss your specific requirements.
This enables us to provide a personal service where we can discuss not only your phone requirements, but also advise on related issues such as the phone number transfer process and how to use existing phones and wiring.
Connect to Premitel
The Premitel VoIP Phone Service is the perfect digital voice solution for homes and businesses of all types and size across the UK and is the ideal replacement for analogue and ISDN phone lines and systems before the 2025 switch-off.
To avoid any confusion, please note that the Premitel VoIP Phone Service is similar to BT’s Digital Voice Service.
The advantage of the Premitel VoIP Phone service is that it is more flexible with a wider range of equipment and connection options.
In addition, Premitel offer expert, personal advice to help you get connected and keep your phone numbers.
You can even use your existing analogue phone equipment, wiring and sockets!
The table below shows our standard monthly tariffs with inclusive minutes for UK landline and mobile calls.
For more details on these tariffs and other aspects of the Premitel VoIP Phone Service you should click on this link.
Tariff Table
per LINE
- Inclusive Minutes
- - UK (01, 02, 03 & 07) *
- Overage Call Rates **
- - UK (01, 02 & 03)
- - UK Mobile
- Other Calls ***
Bronze
£5
per month
(ex VAT)
- 200
- £0.02 per min
- £0.05 per min
- See Rate Card
Silver
£10
per month
(ex VAT)
- 800
- £0.02 per min
- £0.05 per min
- See Rate Card
Gold
£15
per month
(ex VAT)
- 2000
- £0.02 per min
- £0.05 per min
- See Rate Card
* Inclusive calls with the 07 prefix are to numbers associated with the UK mobile networks: EE; Three; O2; Orange; Virgin; and Vodafone.
** Overage is the call charge rate that would apply after the inclusive call minute limit has been breached.
*** Our rate card for Other Calls (eg premium rate calls and international calls) is available on request.
Get In Touch
For more information on the Premitel VoIP Phone Service and the various tariff options please click here to read more...
Alternatively, use the contact form below to request expert personal advice on your specific requirement or to discuss any other telecommunications or internet issue.
About Us
In addition to offering digital voice services across the UK, Premitel are an established telecommunications & internet consultancy and solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.
Our customers are primarily businesses which includes the increasing number of home workers.
We specialise in:
- high quality digital voice solutions and services;
- boosting & extending WiFi;
- better & faster internet;
- cordless phone systems; and
- expense reduction.
Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.
Visit our Trusted Trader page to see what some of our customers think.
Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.