Success Stories

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To demonstrate the breadth of our experience with clients of varying sizes and business types please browse a selection of our Success Stories below.

If you think that Premitel might be able to help your business then get in touch by clicking on the red contact button to the left.

Tangram Furnishers

Tangram Furnishers specify and supply contemporary furniture, lighting, blinds and rugs from its Jeffrey Street premises in the heart of Edinburgh’s Old Town.

For some time Premitel had been advising Tangram that their analogue phone system should be upgraded to a hosted VoIP service.

Eventually Tangram accepted our advice and they now have a phone system that offers many additional features that benefit the day-to-day business operations.

Pro-Duct (Fife)

Pro-Duct (Fife) operate from a 20,000 sq ft production facility in Cardenden, Fife.

As part of a refurbishment project Premitel upgraded the site phone system to a hosted VoIP solution and provide WiFi throughout the premises.

We continue to support Pro-Duct (Fife) with remote tweaks and changes to the phone system plus occasional site visits to carry out minor installation and repair tasks.

East Lothian Villa

The owner of large modern villa in East Lothian asked Premitel to solve his long-standing problem of poor WiFi connectivity throughout the villa. Good WiFi is essential as he works from home and his children need fast internet for their schoolwork.

After a survey we concluded that the only reliable solution would be to install 6 wireless access points at strategic locations within the villa and connect these by ethernet cable to the internet router via a network switch.

Dovelight Wellbeing

Dovelight Wellbeing is a person-centred holistic space offering counselling and a variety of therapies to support and empower their clients. Dovelight has premises in Craiglockhart in Edinburgh.

Dovelight’s phone system was migrated to the Premitel hosted VoIP service. This cut monthly recurring charges by over 50% without any reduction in service.

Claymore Lock & Safe

Claymore Lock & Safe operate from retail premises in Haddington Town centre in East Lothian. In addition to sale of security products from the shop, they also offer locksmith services on a call-out basis.

Following an upgrade to superfast broadband, Premitel upgraded the shop phone system to hosted VoIP which improved the routing of calls to on-call locksmiths.

Aberlady Caravan Park

Aberlady Caravan Park, also known as Aberlady Station Caravan Park due to it’s location on the site of an old railway station, is a small 4.5 acre site with 35 touring pitches and 15 hard standings.

Premitel designed and implemented a WiFi network at the Caravan Park which offered a guest WiFi service that covered the whole of the 4.5 acre site.

Duncan Smith Dental

Based in East Lothian, Duncan Smith Dental is a busy dental practice that depends on a reliable phone system that can be tailored to their specific requirements.

Premitel supplied and installed a hosted VoIP phone system that costs less to run than the previous system and offers many additional features that benefit the day-to-day operations

Two Wheels Motorcycles

Two Wheels Motorcycles are Scotland’s largest Honda dealership with a 15,000 sq ft showroom and instruction facility in Edinburgh.

Premitel designed, supplied and installed a 10 x handset DECT cordless VoIP phone system that allowed roaming across the site. The cordless phone system is connected to the Premitel hosted VoIP service.

The project also included the implementation of a secure high quality site-wide WiFi network for both staff and visitors.

Glen Appin of Scotland

Glen Appin of Scotland has been supplying to the Scottish gift & textile market since 1968 and recently moved to a new warehouse facility in East Kilbride.

Premitel designed and implemented the telecommunications infrastructure at the new warehouse facility including: Cat 6 structured cabling; WiFi network; leased line fibre internet; and
a hosted VoIP phone system.

Bristo Baptist Church

Bristo Baptist Church asked Premitel to propose a solution for providing WiFi coverage throughout the Church premises for staff and the many guest users and organisations that frequent the Church buildings. 

Our proposal was accepted and Premitel were asked to design, supply, install and configure the proposed WiFi solution. Our WiFi solution has been implemented successfully and is now delivering fast internet connectivity throughout the Church premises.

Edinburgh Preserves

Edinburgh Preserves have been producing high quality country-kitchen style preserves since 1985.

Premitel assisted with their move to new business premises in East Lothian by designing and implementing telecommunications & internet facilities that included WiFi and VoIP cordless phones to provide service throughout the warehouse area.

Burton’s Biscuits

Burton’s Biscuits have been lovingly baked in the UK since 1935. At present there are three manufacturing facilities in the UK at Blackpool, Llantarnam and Edinburgh.

At the Edinburgh site, Premitel assist with maintenance of the telephone & data network together with installation of new equipment & cabling as required.

Eyemouth Freezers

Eyemouth Freezers is an independent food processing company based in the South-East of Scotland, specialising in freezing of vegetables and in the packing of frozen vegetables and other food products.

Premitel were asked to assist with rationalisation and upgrade of their on-site data network and internet connectivity. The Premitel solution also included provision for simple and cost-effective upgrade to a VoIP phone system at a later date.

Windlestraw Hotel

Windlestraw Hotel is a magnificent Edwardian manor overlooking the picturesque Tweed Valley offering six unique bedrooms, intimate dining & personal service.

As part of its recent refurbishment, Premitel designed and implemented: super-fast fibre internet connectivity; a WiFi network for staff & guests that covered all parts of the hotel premises; and a VoIP phone system that included cordless handsets in guest bedrooms.

Glen-Net Community Broadband

Serving the residents of Glen Estate & the nearby village of Kirkhouse, Glen-Net is a superfast community broadband network that was designed and implemented by Premitel.

Premitel continue to operate Glen-Net on behalf of Glen Estate and ensure that a high quality service is provided to end-users.