If you are moving to new office premises within the same local exchange area there should be no problem keeping your phone number(s).
You would just contact your existing service provider (eg BT, TalkTalk, Sky etc) to arrange things.
However, if you are moving to an area served by a different exchange then things are a little bit more complicated, but it is still possible to keep your phone number(s) with the help of Premitel.
In the paragraphs below we discuss the options that are available to you. Please note that all costs mentioned below exclude VAT.
Option 1 – Keep your existing phone number(s) with a call forward to another number
We can manage your existing phone number(s) and set up a call forward to the phone number of your choice.
This could be your new landline number or your mobile number.
This service costs £25 (plus vat) per-number to set up with a monthly service charge of £3 (plus vat) per number.
As long as the call forward is to a UK landline or mobile number there will be no usage charges for the forwarded call.
You can cancel the service at any time
Option 2 – Keep your existing phone number with an announcement advising callers of your new number followed by a call forward to another number
This is similar to Option 1 except that a pre-recorded announcement is played before the call is forwarded.
The announcement can be anything, but would typically advise callers of your new landline number.
You can provide the announcement in your own voice or we can record it for you.
This service costs £50 (plus vat) per number to set up with a monthly service charge of £4 (plus vat).
As long as the call forward is to a UK landline or mobile number there will be no usage charges for the forwarded call.
You can cancel the service at any time
Option 3 – Keep your existing phone number(s) with an internet (ie VoIP) phone line or phone system
We can manage your existing phone number(s) and supply, configure and install a new internet phone line or phone system at your office premises.
You would need Option 3 if you want to make outgoing calls using your existing phone number(s) or if you had only an internet connection at your new premises and no phone lines.
Option 3 would require a bespoke service tailored to your specific requirements and would require discussions and possibly a visit to your premises.
It is therefore not possible to provide an indication of costs for this option.
For more information on the Premitel VoIP Phone Service click here.
Get In Touch
Use our Contact Form below if you wish to find out more about keeping your phone number when moving offices or to discuss any other telecommunications or internet issue.
About Us
In addition to offering digital voice services across the UK, Premitel are an established telecommunications & internet consultancy and solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.
Our customers are primarily businesses which includes the increasing number of home workers.
We specialise in:
- high quality digital voice solutions and services;
- boosting & extending WiFi;
- better & faster internet;
- cordless phone systems; and
- expense reduction.
Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.
Visit our Trusted Trader page to see what some of our customers think.
Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.
