Claymore Lock & Safe operate from retail premises in Haddington Town centre in East Lothian. In addition to sale of security products from the shop, they also offer locksmith services on a call-out basis.
Premitel have assisted Claymore Lock & Safe with their phone and internet connectivity for a number of years. When the shop first opened Premitel implemented a phone system and provided internet connectivity and WiFi.
Upgrade to Superfast Broadband
When we upgraded Claymore Lock & Safe to superfast broadband we were also able to upgrade their phone system to a hosted VoIP system. This in turn enabled the cessation of the two analogue lines that had been used by the previous system.
Benefits of VoIP Phone System
The VoIP phone system is of particular benefit to Claymore Lock & Safe’s on-call locksmith business as it enables incoming calls to the shop to be routed easily to on-call staff who are either at home or at customer premises.
When the shop is open this can be done by manually transferring a call to a mobile number after it has been answered in the shop. Out-of-hours the call transfer can be done automatically.
Premitel continue to support Claymore Lock & Safe by providing tweaks, updates and configuration changes to the phone system in response to their changing operational requirements, particularly during the Covid lockdown. This is all covered by the VoIP service charge.
One of the benefits of a hosted VoIP solution is that such changes can be done remotely and can be implemented immediately.
Get In Touch
Click on the contact button to the left (or use our contact form) if you wish to find out more about our hosted VoIP services or discuss any other telecommunications or internet issue.
Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.
Our customers are typically businesses, although that includes the increasing number of home workers.
We specialise in:
- high quality VoIP solutions and services;
- boosting & extending WiFi;
- better & faster internet;
- cordless phone systems; and
- expense reduction.
Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.
Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.