Expert Telecommunications & Internet Solutions

Edinburgh Sculpture Workshop

Edinburgh Sculpture Workshop operate from the Bill Scott Sculpture Centre in Newhaven. It provides a professional working environment to meet the needs of contemporary practitioners and an accessible and welcoming venue that promotes interaction between artists and audiences.

Replace Obsolete ISDN Phone System

Premitel were asked to submit a proposal for replacing the Centre’s existing ISDN phone system which was becoming end-of-life with consequent withdrawal of maintenance support by BT.

Hosted VoIP Phone System

Edinburgh Sculpture Workshop accepted our proposal for a hosted VoIP phone system. Our proposal also recommended that the Centre’s internet connection should be upgraded to provide the high quality connection that VoIP requires.

The Centre now has a phone system that costs less to run the previous system and offers many additional features that benefit the day-to-day operations. These include:

  • automatic and flexible time-of-day call routing
  • auto-attendant with call forward to mobile phone
  • voicemail to email
  • custom announcement
  • home working

Fortunately, implementation of the hosted VoIP system was relatively straightforward as the Centre benefitted from a structured network cabling system which had been installed during the original fit-out of the premise.

The new telephone handsets could therefore be plugged-in to existing network sockets. This enabled easy connection in the comms cabinet to the new internet service.

Ongoing Support

Premitel continue to support Edinburgh Sculpture Workshop by providing tweaks, updates and configuration changes to the phone system in response to their changing operational requirement, particularly during the Covid lockdown. This is all covered by the VoIP service charge.

One of the benefits of a hosted VoIP solution is that such changes can be done remotely and can be implemented immediately.

Get In Touch

Click on the contact button to the left (or use our contact form) if you wish to find out more about our hosted VoIP services or discuss any other telecommunications or internet issue.

About Us

Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.

Our customers are typically businesses, although that includes the increasing number of home workers.

We specialise in:

  • high quality VoIP solutions and services;
  • boosting & extending WiFi;
  • better & faster internet;
  • cordless phone systems; and
  • expense reduction.

Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.

Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.