Eyemouth Freezers is an independent food processing company based in the South-East of Scotland, specialising in freezing of vegetables and in the packing of frozen vegetables and other food products.
Network Infrastructure Upgrade
Premitel were initially asked to assist with rationalisation and upgrade of their on-site data network and internet connectivity.
The Premitel solution included:
- fibre leased line internet connection
- on-site structured cabling infrastructure with fibre connectivity between comms-cabinets
- installation and implementation of managed network equipment with VLANs
- installation and implementation of integrated WiFi network throughout the premises
Replace Obsolete ISDN Phone System
A few months after the network upgrade Premitel were asked to submit a proposal for replacing Eyemouth Freezer’s existing ISDN phone system which was becoming end-of-life with consequent withdrawal of maintenance support by BT.
Hosted VoIP Phone System
Eyemouth Freezers accepted our proposal for a hosted VoIP phone system that had desk phones in the offices and cordless phones that could roam across the whole site.
Fortunately, implementation of the hosted VoIP system was relatively straightforward as the site benefitted from a structured network cabling system which had been installed previously by Premitel.
The new telephone handsets could therefore be plugged-in to existing network sockets. This enabled easy connection in the comms cabinet to the new internet service.
Implementation of the site-wide VoIP cordless system was more complex as a survey had to be carried out to establish the optimum locations for the 8 x base stations. Each base station had to be connected by Cat5e cabling to the nearest comms cabinet.
Ongoing Support
Premitel continue to support Eyemouth Freezers by providing tweaks, updates and configuration changes to the phone system in response to their changing operational requirements. This is all covered by the VoIP service charge.
One of the benefits of a hosted VoIP solution is that such changes can be done remotely and can be implemented immediately.
Get In Touch
Click on the contact button to the left (or use our contact form) if you wish to find out more about your internet connectivity and phone system options or discuss any other telecommunications or internet issue.
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About Us
Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.
Our customers are typically businesses, although that includes the increasing number of home workers.
We specialise in:
- high quality VoIP solutions and services;
- boosting & extending WiFi;
- better & faster internet;
- cordless phone systems; and
- expense reduction.
Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.
Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.
