Saltire Motorcycles had an urgent requirement to upgrade their 15 year old phone system in order to provide better service for customers calling their main number.
Too many calls were going unanswered and/or were being answered by the wrong person.
Hosted VoIP Phone System
After considering various options, Premitel were asked to provide a hosted VoIP phone system with automated attendant, flexible call routing and integrated voicemail.
Saltire Motorcycles particularly liked the fact that the VoIP phone system could be configured to meet their present operational requirements and could easily be re-configured if those requirements changed.
The solution provided by Premitel included a mix of RTX cordless handsets and Yealink desk-phones.
As part of the project Premitel upgraded Saltire Motorcycle’s local area network infrastructure which included the provision of a comprehensive and secure WiFi solution for staff and visitors.
Premitel also ensured that Saltire Motorcycle’s internet-based credit card processing facilities are secure and meet the requirements of the regulatory authorites.
It was also necessary to upgrade Saltire Motorcycle’s internet connection services to ensure the highest possible VoIP call quality.
Get In Touch
Click on the contact button to the left (or use our contact form) if you wish to find out more about your internet connectivity and phone system options or discuss any other telecommunications or internet issue.
Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.
Our customers are typically businesses, although that includes the increasing number of home workers.
We specialise in:
- high quality VoIP solutions and services;
- boosting & extending WiFi;
- better & faster internet;
- cordless phone systems; and
- expense reduction.
Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.
Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.