J Sives Surfacing have worked with Premitel for many years on a variety of different telecommunications & internet related projects.
The latest project was the upgrade of their network infrastructure together with the implementation of hosted VoIP and email.
Premitel provided a complete turnkey solution for this project.
Upgrade Network Infrastructure
The network infrastructure comprised a Cat 5 structured cabling system that was connected to a POE VLAN capable network switch and multiple wireless access points.
Internet access was provided via a dual WAN router with an FTTC internet connection with a 4G backup.
Hosted VoIP Phone System
J Sives Surfacing also accepted our proposal for a hosted VoIP phone system and now have a phone system that costs less to run the previous system and offers many additional features that benefit the day-to-day operations. These include:
- automatic and flexible time-of-day call routing
- auto-attendant with call forward to mobile phone
- voicemail to email
- custom announcement
- home working
Implementation
Fortunately, implementation of the hosted VoIP system was relatively straightforward due to our earlier installation of a structured network cabling system.
The new telephone handsets could therefore be plugged-in to existing network sockets. This enabled easy connection in the comms cabinet to the new internet service.
Ongoing Support
Premitel are please to continue our working relationship with J Sives Surfacing by providing ongoing support together with advice and assistance on how telecommunications & internet technology can enhance their business operations.
We also provide tweaks, updates and configuration changes to the phone system in response to their changing operational requirement. This is all covered by the VoIP service charge.
One of the benefits of a hosted VoIP solution is that such changes can be done remotely and can be implemented immediately.
Get In Touch
Click on the contact button to the left (or use our contact form) if you wish to find out more about your internet connectivity and phone service option or to discuss any other telecommunications or internet issue.
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About Us
Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.
Our customers are typically businesses, although that includes the increasing number of home workers.
We specialise in:
- high quality VoIP solutions and services;
- boosting & extending WiFi;
- better & faster internet;
- cordless phone systems; and
- expense reduction.
Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.
Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.
