Expert Telecommunications & Internet Solutions

Tangram Furnishers

Tangram Furnishers specify and supply contemporary furniture, lighting, blinds and rugs from its Jeffrey Street premises in the heart of Edinburgh’s Old Town.

Upgrade to Hosted VoIP

About 20 years ago Premitel installed an analogue phone system for Tangram Furnishers and for some time we had been advising that this should be upgraded to a hosted VoIP phone system.

Eventually Tangram accepted our advice and as a result they now have a phone system that offers many additional features that benefit the day-to-day business operations. These include:

  • automatic and flexible time-of-day call routing
  • auto-attendant with call forward to mobile phone
  • voicemail to email
  • custom announcement
  • home working

As part of the upgrade to VoIP we had to upgrade parts of their internal cabling and install a power-over-ethernet network switch.

Ongoing Support

Premitel continue to support Tangram by providing tweaks, updates and configuration changes to the phone system to match their changing operational requirement, particularly during the Covid lockdown. This is all covered by the VoIP service charge.

One of the benefits of a hosted VoIP solution is that such changes can be done remotely and can be implemented immediately.

Get In Touch

Click on the contact button to the left (or use our contact form) if you wish to find out more about our hosted VoIP services or discuss any other telecommunications or internet issue.

About Us

Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.

Our customers are typically businesses, although that includes the increasing number of home workers.

We specialise in:

  • high quality VoIP solutions and services;
  • boosting & extending WiFi;
  • better & faster internet;
  • cordless phone systems; and
  • expense reduction.

Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.

Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.