Premitel have been providing broadband connectivity solutions and services for our customers in the Scottish Borders ever since broadband became widely available in the late 1990s.
We can draw on that experience and on our expertise to ensure that your home or office has the fastest and most cost-effective broadband connection possible.
In recent years we have added to that experience by assisting many customers with the migration to fibre broadband and internet phone services.
Broadband Connectivity Options
When assessing your broadband connectivity options we would consider alternatives such as:
- Traditional ADSL & cable;
- Fibre to the Cabinet (FTTC/VDSL);
- Fibre to the Premises (FTTP) also known as Fibre to the Home (FTTH);
- Leased-line fibre;
- 4G & 5G; and
- Community Wireless.
We would first establish which of the above alternatives are available at your premises and then advise on what is the most appropriate option, taking into account speed, cost and your specific requirements.
Our service is not limited to identifying the best and most cost-effective broadband option to meet your requirements.
We would also be your single point of contact for everything associated with the ordering and implementation of your broadband connection including liaising with service providers on your behalf.
Our service is particularly valuable for customers facing the complexity of migrating to fibre-to-the-premises broadband while keeping the phone number that is associated with their copper analogue line.
Internet Phone Services
Homes and businesses that need to keep their existing phone number(s) will need to switch to an internet phone service.
This applies to homes and small businesses that have only one or two phone lines and also to businesses that have multi-user office phone systems.
Internet phone services are often referred to as VoIP or digital phone services.
Premitel can advise on, and assist with, your switch to an internet phone service and would consider this when choosing the most appropriate internet connectivity option for your premises.
Customers who order their internet and phone service through Premitel will receive on-going personal support that significantly exceeds that which is typically available from remote call centres.
If necessary, our local customers in the Scottish Borders will have access to a call-out service to resolve any technical problems.
Within Your Premises
Premitel can also advise on, and assist with, the distribution of broadband connectivity throughout your premises using wired and/or WiFi wireless solutions.
For our customers in the Scottish Borders, this would include the supply, installation & configuration of the most appropriate network equipment and associated cabling.
We would also identify opportunities for connecting physically separate buildings (usually via wireless) so that a single broadband connection to one building could be used to provide internet connectivity to several buildings.
Premitel are also part of the East Lothian Council Trusted Trader scheme.
This means that customers in the Scottish Borders can not only have confidence in our advice, but would also benefit from local hands-on support.
This would include a free site-visit.
Get In Touch
Click on the contact button to the left (or use our contact form) if you wish to find out more about your broadband connectivity options or discuss any other telecommunications or internet issue.
Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.
Our customers are typically businesses, although that includes the increasing number of home workers.
We specialise in:
- high quality VoIP solutions and services;
- boosting & extending WiFi;
- better & faster internet;
- cordless phone systems; and
- expense reduction.
Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.
Visit our Trusted Trader page to see what some of our customers think.
Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.