Expert Telecommunications & Internet Solutions

VoIP Internet Phone Service

The Premitel VoIP internet phone service is low-cost and feature-rich and is the ideal replacement for analogue and ISDN business phone systems before the 2025 switch-off.

It is also perfect for small businesses that may have only one or two phone lines as it is not only a more flexible solution than exiting lines, but also costs less than existing phone lines.

Local Support

Although the Premitel VoIP phone service can be provided anywhere in the UK, our customers in Edinburgh, the Lothians and the Scottish Borders benefit from having hands-on local support and management. This includes

  • initial site visit to establish requirements;
  • configuration of equipment and service to meet requirements;
  • on site installation and commissioning;
  • face-to-face user training; and
  • on-going support which includes re-configuring equipment and service to meet any changes to the operational requirements of business

Unlike other VoIP service providers, Premitel don’t just deliver the equipment and leave you to get on with it with little or no support.

Feature Rich and Flexible

The Premitel VoIP phone service is an internet cloud based service that offers all the features that you would expect on a standard office phone system such as call transfer, voicemail and auto-attendant.

It also offers many features that are ideal for the new way of working including:

  • roaming extension numbers (in the office, at home & on the move);
  • Microsoft Teams integration; and
  • Smartphone and PC desktop app.

Our phone service can replace your existing on-site office phone system and/or your analogue and ISDN phone lines.

It can be tailored to suit the needs and budget of most types of business from self-employed home workers to businesses with large multi-site operations.

No Minimum Contract

Unlike most other VoIP Phone services there is no minimum contract period after the first three months. The whole service or any part of the service can be ceased by giving one month’s notice.

A free trial of the service is available if required.

Supports a Wide Range of Phones

Because smartphone and desktop PC or laptop apps are included as part of the service it is not necessary to buy any new phones to start using the Premitel VoIP phone service. However, most businesses would typically require conventional desk phones or cordless phones.

The Premitel internet phone service is an open system to which any VoIP phone that supports the SIP standard can connect. This means that there are a wide range of phones to choose from including desk phones and cordless phones.

VoIP phones are available from £40 plus vat.

We also offer an adaptor for £49 plus vat that enables existing analogue phones to be used over standard telephone wiring.

Easy Switching

Premitel will ensure that making the switch to our internet phone service is as painless as possible.

We will handle the transfer of existing phone numbers and configure the service and the phones to meet your specific requirements.

In the unlikely event that our service does not meet your requirements you can easily switch to anther provider by migrating your phone number(s) to your new provider.

Flexible Service Packages

We offer a range of flexible service packages that can be tailored to suit the requirements of all types of end-user from individual home workers to large businesses with multi-site offices and branches.

Our basic homeworker package starts at £4.00 plus vat per month.

For larger businesses we would tailor our service package to meet the specific requirements of the business.

For example, we can offer leasing packages in which the monthly lease payment charge includes the cost of the telephone equipment and the service.

Our monthly service charge includes operational support and reasonable configuration changes to match the changing requirements of your business.

Get In Touch

Click on the contact button to the left (or use our contact form) if you wish to find out more about the Premitel VoIP Internet Phone Service or discuss any other telecommunications or internet issue.

About Us

Premitel are an established telecommunications & internet solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.

Our customers are primarily businesses which includes the increasing number of home workers.

We specialise in:

  • high quality VoIP solutions and services;
  • boosting & extending WiFi;
  • better & faster internet;
  • cordless phone systems; and
  • expense reduction.

Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.

Visit our Trusted Trader page to see what some of our customers think.

Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.