Expert Telecommunications & Internet Solutions

VoIP Phone Service: East Lothian Homes and Businesses

The Premitel VoIP Phone Service is the ideal replacement for analogue and ISDN phone lines and systems before the 2025 switch-off.

With an entry level price of just £1.00 (plus vat) per user, per month it is the perfect choice for homes and businesses of all sizes and types across the UK.

Our feature-rich VoIP phone service is not only a better solution than existing analogue or ISDN phone lines, but also costs less!

And, we do all the admin to ensure that you keep your existing phone numbers.

To avoid any confusion, please note that VoIP phone services are also referred to as digital phone services or internet phone services.

Local Support

Although the Premitel VoIP Phone Service can be provided anywhere in the UK, our customers in East Lothian benefit from hands-on local support and management. This includes:

  • initial site visit to establish requirements;
  • configuration of equipment and service to meet requirements;
  • on site installation and commissioning;
  • face-to-face user training; and
  • on-going support which includes re-configuring equipment and service to meet any changes to the operational requirements of business

Unlike other VoIP service providers, Premitel don’t just deliver the equipment and leave you to get on with it with little or no support!

Low Cost and Feature Rich

The Premitel VoIP Phone Service is based on the global NetSapiens Voice Platform.

For home users, our VoIP phone service offers a low-cost basic phone service from £1.00 (plus vat) per-user, per-month that includes a scam and nuisance call blocking service.

The Premitel VoIP Phone Service also offers many features that are ideal for the new way of working including:

  • roaming extension numbers (in the office, at home & on the move);
  • Microsoft Teams integration; and
  • Smartphone and PC desktop app.

It can be tailored to suit the needs and budget of most types of business from self-employed home workers to businesses with large multi-site operations.

For larger businesses, our VoIP phone service includes a comprehensive range of features such as call transfer, voicemail, auto-attendant and call queuing.

The Premitel VoIP phone service is therefore a superior replacement for your existing on-site office phone system and your analogue or ISDN phone lines.

Flexible Tariff Plans

Premitel’s VoIP Phone Service is ideal as a basic landline replacement service with an entry level tariff of £1.00 (plus vat) per-month, per-user .

This is effectively a pay-as-you-use service that has no inclusive calls.

Premitel also offer inclusive calls packages for £5.00 (plus vat) and £15.00 (plus vat) per-month, per-user which include 200 minutes and 1,000 minutes of UK landline and mobile calls respectively.

Another benefit of the Premitel VoIP phone service is that a user account can have more than one phone at no extra monthly cost.

This means, for example, that a house can have multiple VoIP phones sharing a single user account. This is similar to having multiple analogue phones share a single phone line. 

For more details on the Premitel VoIP phone service tariff plans click on this link.

Premitel’s standard tariffs are available for larger businesses, although there is scope for offering bespoke tariffs for businesses that have special requirements.

No Minimum Contract

Unlike most other VoIP Phone services there is no minimum contract period with the Premitel service.

The whole service or any part of the service can be ceased at the end of the current billing month.

A free trial of the service is available with a refund of any equipment purchased in the event that the service is not suitable for any reason.

Supports a Wide Range of Phones

The Premitel VoIP Phone Service is an open system to which any VoIP phone that supports the SIP standard can connect.

This means that there are a wide range of phones to choose from including desk phones and cordless phones.

VoIP desk phones are available from £40 (plus vat) and cordless phones from £95 (plus vat).

We also offer a VoIP phone adaptor for £49 (plus vat) that enables existing analogue phones to be used over standard telephone wiring.

Smartphone and desktop PC or laptop apps are included at no extra charge as part of the Premitel service.

It may therefore not be necessary to buy any new phones to start using the Premitel VoIP phone service!

Easy Switching

Premitel will ensure that making the switch to our VoIP phone service is as painless as possible.

We will handle the transfer of existing phone numbers and configure the service and the phones to meet your specific requirements.

The cost of either a new phone number or the transfer of an existing number is a one-off charge of  £10 plus vat.

In the unlikely event that our service does not meet your requirements you can easily switch to another provider by migrating your phone number(s) to your new service provider.

Get In Touch

For more information on the Premitel VoIP phone service please use the contact form below to request expert personal advice on your specific requirement or to discuss any other telecommunications or internet issue.

About Us

In addition to offering VoIP phone services across the UK, Premitel are an established telecommunications & internet consultancy and solutions provider serving primarily Edinburgh, the Lothians & Scottish Borders, although we have a few clients throughout the UK and overseas.

Our customers are primarily businesses which includes the increasing number of home workers.

We specialise in:

  • high quality VoIP solutions and services;
  • boosting & extending WiFi;
  • better & faster internet;
  • cordless phone systems; and
  • expense reduction.

Our advice is free for relatively straightforward requirements. For more complex projects, we offer a free initial no-obligation consultation.

Visit our Trusted Trader page to see what some of our customers think.

Premitel in partnership with First City Communications also offer telephone & internet installation & support services for business & residential customers.